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Responsible Gaming

Responsible Gaming

OKBet Responsible Gaming

OKBet responsible action

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At OKbet, we are committed to promoting gaming as an alternative form of entertainment and leisure, with stakeholders sharing a shared responsibility to ensure that our gaming decisions are informed and our gaming behaviors are socially responsible.

Our primary concern is maintaining a fair and safe gaming experience and protecting players from any adverse game consequences.

OKbet is committed to providing customers with responsible gaming. We’ve created a responsible gaming program that goes above and beyond the minimum and delivers results that exceed expectations. Our programs help those who seek assistance or receive staff training to help guests, and we also strive to create an environment where responsible gaming awareness is more common and make helping customers easy and private.

We partner with our local consulting agency, Life Change Recovery Center, to provide our guests with professional customer care services.

Please enjoy rational, responsible, and controlled play.

Exclusion Criteria for Responsible Gaming

At OKbet, we are unwavering in our commitment to foster gaming as a responsible form of entertainment and leisure. To uphold this commitment, we have established a comprehensive framework that enlists the participation of all stakeholders, emphasizing the shared responsibility of ensuring informed gaming decisions and socially responsible conduct.

In line with this dedication to responsible gaming, certain categories of individuals are excluded from participating in our gaming offerings. These exclusions are aimed at safeguarding the integrity of the gaming experience and mitigating potential risks. The following are the categories of excluded persons:

  1. Age Restrictions: Individuals who have not reached the age of twenty-one (21) are not permitted to engage in gaming activities at OKbet. Similarly, students enrolled in any educational institution, whether it be a school, college, or university in the Philippines, are also excluded from participation.
  2. Government Officials: To maintain transparency and fairness, government officials directly involved in the operation of the government or any of its agencies are precluded from gaming activities at OKbet. Furthermore, this exclusion extends to their immediate relatives, including parents, spouses, and children.
  3. Military and Law Enforcement Personnel: Members of the Armed Forces of the Philippines, encompassing the Army, Navy, and Airforce, along with personnel from the Philippine National Police, are excluded from gaming involvement at OKbet. This measure is implemented to uphold the highest standards of fairness and impartiality.
  4. PAGCOR Gaming Employment License Holders: Individuals who possess a PAGCOR Gaming Employment License (GEL) and are directly or indirectly associated with gaming operations are restricted from participating in gaming activities at OKbet. This exclusion serves to prevent any potential conflicts of interest and maintain a level playing field.
  5. National Database of Restricted Persons (NDRP): OKbet abides by the National Database of Restricted Persons (NDRP) to identify and exclude individuals listed therein. This database helps ensure that those who pose a risk to responsible gaming are not granted access to our gaming platforms.

By implementing these exclusion criteria, OKbet aims to create a gaming environment that is fair, secure, and conducive to responsible gaming practices. We appreciate the cooperation of all stakeholders in upholding these principles and ensuring the responsible enjoyment of our gaming offerings.

Gambling Addiction and its Impact

Gambling addiction emerges as a grave concern when a player experiences an overwhelming and compulsive urge to gamble, which can culminate in accumulating insurmountable debts and, regrettably, even wreak havoc on one’s family or wider community.

The pernicious grasp of gambling addiction extends its reach across multiple facets of life, causing profound disruptions in psychological, physical, social, and vocational domains. This destructive cycle is often marked by the following behavioral patterns:

  1. Escalating Obsession: Gambling addicts invariably find themselves caught in an escalating obsession with placing bets, an obsession that intensifies with each passing day.
  2. Frequent Monetary Escalation: The need to wager larger sums of money becomes a recurrent and compulsive pattern, straining financial resources and exacerbating the spiral into addiction.
  3. Restlessness and Irritability: Attempting to halt gambling activities often triggers restlessness and irritable emotions, further underscoring the grip of addiction.
  4. Chasing Losses: A dangerous aspect of gambling addiction is the relentless pursuit of recouping past losses, which often leads to mounting financial woes.
  5. Loss of Control: Perhaps the most distressing manifestation of gambling addiction is the complete loss of self-control, persisting in gambling behavior despite the increasingly severe and detrimental consequences it brings.

It is vital to acknowledge the insidious nature of gambling addiction, as it permeates various dimensions of an individual’s life and can result in dire consequences for both the afflicted individual and their immediate social circle. Awareness, support, and responsible gaming practices are pivotal in addressing and mitigating the harmful effects of gambling addiction.

Principles of Responsible Gaming

Responsible gaming is a paramount concern, and we encourage players to adhere to these key principles to ensure a safe and enjoyable gambling experience:

  1. Budget Wisely: Set a clear and manageable budget for your gambling activities. Allocate only what you can comfortably afford to lose without jeopardizing your financial stability.
  2. Self-Reflection: Regularly evaluate your gambling habits and their impact on your life. Honest self-assessment is crucial; if you suspect you have a gambling problem, take proactive steps to address it.
  3. Self-Control Test: As a self-check mechanism, challenge yourself to abstain from gambling for a defined period, such as two weeks or a month. If you find it challenging or impossible to refrain during this test period, it may indicate a deeper issue requiring attention.
  4. Family and Personal Well-Being: Understand that gambling-related problems can extend beyond yourself, affecting your family, career, and personal life. Be mindful of these potential consequences and their significance.
  5. Responsible Play: Embrace responsible and controlled gaming practices. Avoid excessive or impulsive gambling behavior and ensure that it remains a form of leisure, not a source of distress.

By following these principles, you can cultivate a responsible gaming approach that safeguards your well-being and promotes a healthy, enjoyable relationship with gambling. Please remember to gamble responsibly, keeping in mind the potential impact on yourself and those around you.

Consequences of Irresponsible Gaming

While OKBet is dedicated to promoting responsible gaming and ensuring a safe and enjoyable experience for all players, it is crucial to understand the potential consequences of irresponsible gaming behavior. Irresponsible gaming can have significant negative impacts on individuals, their families, and communities. Here are some of the consequences associated with irresponsible gaming:

  1. Financial Problems: One of the most immediate and visible consequences of irresponsible gaming is financial distress. Players who engage in excessive gambling may spend more money than they can afford, leading to debt, financial instability, and even bankruptcy.
  2. Relationship Strain: Irresponsible gaming can strain relationships with family members, friends, and loved ones. The obsession with gambling can lead to neglect of personal relationships, causing emotional turmoil and separation.
  3. Mental Health Issues: Continued and unchecked gambling can contribute to mental health problems such as anxiety and depression. The stress of mounting financial losses and the inability to control one’s gambling behavior can have a detrimental impact on mental well-being.
  4. Physical Health Implications: The stress and anxiety associated with gambling addiction can lead to physical health problems, including sleep disturbances, high blood pressure, and other stress-related ailments.
  5. Loss of Control: A hallmark of irresponsible gaming is the loss of control over one’s gambling behavior. This loss of control can lead to a vicious cycle of chasing losses and making increasingly risky bets in an attempt to recoup previous losses.
  6. Legal Issues: In extreme cases, irresponsible gaming may lead to legal problems, such as theft, fraud, or embezzlement, as individuals attempt to finance their gambling habit through illegal means.
  7. Career and Education Impact: Gambling addiction can negatively affect an individual’s career or education. Absenteeism, poor job performance, or neglecting academic responsibilities can result from the preoccupation with gambling.
  8. Social Isolation: Irresponsible gaming can lead to social isolation as individuals withdraw from social activities, hobbies, and interests outside of gambling.
  9. Stigma and Shame: Those struggling with gambling addiction may experience feelings of shame and stigma, which can further prevent them from seeking help and support.

It is essential to recognize these potential consequences and seek help and support if you or someone you know is experiencing problems related to gambling. OKBet is committed to providing resources and support for responsible gaming and urges all players to gamble responsibly to avoid these harmful outcomes. If you or a family member is facing gambling-related concerns, please refer to the provided help centers and resources for assistance and guidance.


If you feel that you or a family member has a gambling problem, you may contact our customer support at: (customer service e-mail/phone). Also, OKbet has tied up with support facilities to address concerns related to gambling problems. You may directly contact the following help centers:

Life Change Recovery Center
Dr. Randy Misael S. Dellosa
105 Scout Rallos Street, Kamuning
Brgy. Sacred Heart, Quezon City
Telephone numbers: (02) 415-7964 / 415-6529

Bridges of Hope Drugs and Alcohol Rehabilitation Foundation, Inc. Headquarters:
364 Aguirre Avenue, Phase 3, BF Homes, ParaƱaque City, Metro Manila
Tel. No. (02) 622-0193

New Manila Branch:
12 Orestes Lane, Mariposa Street
Tel. No. (02) 502-0600; (0917) 856-0623
Email: [email protected]

Pagcor Exclusion Program

PAGCOR manages the exclusion program which will be able to exclude you from gambling in all PAGCOR-operated and regulated establishments.

The forms and procedures can be found at this link: There are two types of exclusion programs:

1. Self-Exclusion

You can request an exclusion period of 6 months, 1 year, or 5 years. After the lapse of your selected period, the exclusion order will be lifted automatically;
The six-month exclusion period is irrevocable;
Extensions may be granted for at least six (6) months;

2. Family Exclusion

Any one of the following family members can request for exclusion: spouse, a child at least 18 years of age, and a parent;
The applicant may request for an exclusion period of 6 months, 1 year, or 3 years. After completion of the exclusion period, the family exclusion order will be lifted automatically unless the family re-applies for exclusion.

You can contact PAGCOR for any concerns or clarifications at [email protected].